February 12, 2025

The Skills Gap: Success Is In How We Measure It

Training programs can bridge the skills gap by aligning education with industry and redefining success.

The World Economic Forum identifies the skills gap as one of the most significant barriers to economic growth, with 63% of employers citing it as their primary challenge. By 2030, nearly 40% of job skills will evolve significantly, making continuous upskilling essential. [Source] [Source]

While technical expertise in AI, big data, and cybersecurity is in high demand, human-centric skills—such as analytical thinking, resilience, leadership, and collaboration—remain just as crucial. [Source]

Addressing the supply-and-demand imbalance.


The skills gap can be framed as a supply-and-demand problem—workers without the right skills and jobs sitting unfilled. In theory, the right training should bridge this gap.

Recognizing this, the U.S. Department of Labor’s budget proposal for FY 2025 includes substantial funding for adult employment and training activities, youth programs, and dislocated worker training. [Source]

Corporations are also ramping up investments in training. The global corporate training market, valued at $361.5 billion in 2023, is projected to reach $805.6 billion by 2035. [Source]

Yet, challenges persist in ensuring that training programs effectively align with labor market needs. Despite increased funding and initiatives, many employers still struggle to find candidates with the right skills. In fact, the skills mismatch is widening, with nearly 70% of HR professionals reporting a skills gap in their organizations, up from 55% in 2021. [Source]

The root causes of the skills gap.


To improve training effectiveness, we must first understand the systemic issues that contribute to the skills gap:

  1. Technology is evolving faster than workers can upskill. By 2025, 50% of all employees will require reskilling due to rapid technological advancements. [Source]
  2. Education systems aren’t keeping pace. Many institutions fail to align curricula with industry needs, leaving graduates without critical employability skills. [Source]
  3. Economic fluctuations disrupt training. Hiring surges often lead to mismatched skills, while downturns result in companies cutting training budgets. [Source]

The core challenge is not just the pace of technological change but the ability of the training and education system to adapt in step with industry needs. Many institutions operate within rigid funding models and success metrics that prioritize enrollment and program length rather than direct workforce outcomes. 

This misalignment slows responsiveness, making it harder for training programs to evolve alongside industry shifts. If systems were structured to be more flexible—integrating real-time industry input, focusing on applied skills, and ensuring training duration matches labor market needs—the impact of rapid technological change could be far better managed. The key question is not just how quickly technology evolves, but how effectively the system can adjust to prepare and support a workforce to remain relevant over time.

Training programs that stand out. 


The problem isn’t the lack of training programs—it’s what they optimize for.

A report from the Brookings Institution and Harvard Kennedy School reveals that many workforce training programs prioritize short-term job placement over long-term career development. [Source]

The most successful programs, such as Project Quest and Year Up, take a different approach, yielding lasting wage increases for participants:

  • Project Quest graduates earn an average of $5,240 more annually even nine years post-training. [Source]
  • Year Up participants experience substantial earnings increases for up to five years after program completion. [Source]

What Sets These Programs Apart?

  1. Comprehensive Support – Mentorship, career counseling, and job placement assistance ensure participants not only complete training but also secure stable, well-paying jobs. [Source]
  2. Hands-on Experience – Year Up incorporates a six-month internship, providing participants with direct industry exposure. [Source]

Redefining KPIs for training programs.


To enhance the effectiveness of training programs, aligning them with the strongest predictors of career success could be beneficial. Considering key performance indicators (KPIs) such as:

  • Soft Skills Development – Research suggests that 85% of job success stems from well-developed interpersonal and soft skills, while only 15% is attributed to technical expertise. [Source]
  • Emotional and Career Satisfaction Metrics – Countries like Singapore and France have implemented innovative training models that assess participants' self-reported improvements in career satisfaction after they have entered the workforce. These assessments are typically conducted through follow-up surveys with program alumni, aiming to measure the long-term impact of the training on their career fulfilment. [Source]
  • Innovation and Problem-Solving Skills – The ability to contribute to workplace innovation is a strong predictor of adaptability in rapidly changing industries. Training programs that foster tolerance for ambiguity through applied, real-world environments help learners develop the problem-solving skills needed to thrive in uncertain conditions. [Source]

The future of workforce training.


If training programs are designed with long-term success in mind, they will be forced to prioritize:

  • Comprehensive support systems – Offering mentorship and career counselling.
  • Practical, real-world training – Effective hands-on experience requires a close partnership between training and industry, with employers actively shaping programs and committing to hiring graduates.
  • Metrics that measure lasting impact – Tracking career growth and satisfaction rather than just immediate job placements, with accountability to students, industry, and the community to ensure meaningful outcomes.

By implementing these strategies, we can create workforce training programs that truly bridge the skills gap—ensuring workers are not only employable today but remain competitive in the economy of the future.