Employ Prince George’s (EPG) grew rapidly, serving 30,000+ people annually. Our team helped address scalability challenges, streamline operations, and build sustainable tools to ensure continued growth and service excellence without compromising quality.
We don’t chase funding anymore. Funders come to us because we have a proven track record of success. That’s the reputation Opus Group helped us build.
EPG’s unprecedented growth from a $7M budget to $20M in just three years overwhelmed their internal systems. Managing 14 diverse workforce programs with 20 funding sources created silos between departments, inefficient processes, and heavy administrative burdens.
Staff were overworked, and there was a lack of standardization across programs, leaving internal teams and stakeholders without clarity on offerings.
EPG needed a structured framework to align their ambitious vision with scalable, repeatable processes while maintaining their reputation for excellence.
Our team conducted a full operational audit, engaging staff across all levels through interviews and service mapping workshops. We developed programmatic definitions, white papers, and logic models to create a shared vision and clear documentation.
These tools standardized processes, improved communication, and provided clarity for stakeholders and funders. Opus Group’s holistic approach emphasized transparency, streamlined workflows, and empowered staff with templates and frameworks, enabling EPG to align their programs with their long-term goals.
Collaborative Operational Audit - Engaged staff at all levels to uncover inefficiencies and align workflows.
Standardized Program Tools - Developed white papers, logic models, and templates to unify processes and goals.
Long-Term Scalability - Built frameworks that future-proofed operations, enabling sustained growth and success.
EPG successfully transformed its operations and built a foundation for continued success. Standardized processes reduced administrative burdens, improved morale, and fostered collaboration across departments.
With greater clarity and efficiency, funders began seeking partnerships with EPG, recognizing their proven track record. Staff were empowered to manage workflows effectively, enabling them to serve job seekers and businesses with consistency and quality. The organization is now equipped with scalable frameworks that support both their mission and future growth.
By resolving critical challenges, EPG not only maintained its reputation for excellence but positioned itself as a leader in workforce development innovation and impact.
Dakota oversees projects from strategy to execution, ensuring impactful solutions that align with Opus’ mission.
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